Wireless CapTel Troubleshooting
Sprint Wireless CapTel
What does that Icon mean?
Ready to make and/or receive calls.
Unable to make and/or receive calls.
Check your wireless connection or move into a better coverage area.
|Receiving an incoming call
A call is coming in.
What do those Colors mean?
Green Status Bar = Connectivity
App is connected and ready to make/receive calls.
Blue Status Bar = Weak signal
App is attempting to reconnect. If unsuccessful, call will be disconnected.
Red Status Bar = Disconnected/No Connectivity
Unable to make and/or receive calls. Check your wireless connection or move into an area with better coverage.
To view our complete Wireless CapTel by Sprint User Guide, click here.